On March 8th, The Wall Street Journal released a damning report about health care stage Care.com, which discovered that it places the burden on consumers to appraise its own caregivers, it did not run complete background checks or veterinarian the daycare centres which were recorded on the website, which in some cases, suppliers were even were responsible for deaths of their children in their own care. At a follow-up report released today, that the WSJ claims the firm removed “tens of thousands of unverified day-care center listings” before the publication of the first report.
The initial report found there were “about 9 instances” in the previous six years in which a supplier was recorded on the website had a criminal record, then committed a crime against somebody they had been caring from, which range from”theft, child abuse, and sexual assault, and murder.”
The Journal was also able to ascertain that”tens of thousands” of recorded daycare centres lacked the appropriate state licensing, despite the fact that they were recorded as such on the website. It raised concerns about the processes that the firm had set up to make certain that the facilities and suppliers it recorded were secure for members to utilize. Care.com CEO Shelia Lirio Marcelo told the Journal in the time that events such as this were “rare but ‘very heartbreaking.” After questions in the novel, the website started devoting notable alarms to members and informed some members of accounts closures.
The Journal claims that the website “removed about 72% of day-care centers, or about 46,594 businesses, listed on the site,” with a few recorded just days prior to the first report was printed. The business states it eliminated 45 percent of rehab centres, also mentioned another set of metrics by this of their WSJ’s analysis.
After the publication of the initial report, Care.com started to implement new policies, stating in a securities filing that it might begin running a”preliminary screening” procedure before individuals can apply for listed projects, and it might eliminate business listings which it had established, but had not been maintained by their owners. Additionally, it made a brand new board place to cover security on the website.